Leadership Foundations: Performance, Safety and Trust

Across three modules, you’ll explore how leadership assumptions, behaviours and communication practices shape the way people work, make decisions and respond under pressure. You’ll examine how leadership thinking has evolved and use contemporary leadership perspectives to understand why different approaches are effective in different situations. 

You’ll then consider leadership in action, including how leaders influence motivation, judgement, coordination, information sharing and team performance. Particular attention is given to the everyday communication moments that shape trust, clarify expectations and help teams work effectively when information is incomplete or conditions are changing. 

The course also examines psychological and psychosocial safety as core leadership responsibilities. You’ll explore how leadership behaviours influence voice, escalation, wellbeing and Just Culture, and identify practical adjustments you can make to improve role clarity, encourage constructive participation and support wellbeing within your own workplace. 

The micro-credential consists of three (3) modules designed to build foundational leadership capability for complex and high-reliability environments: 

Foundations of Leadership and Communication: explores how leadership thinking has evolved and how contemporary approaches emphasise values, relationships, inclusion and shared responsibility. You’ll also consider how everyday communication shapes trust, credibility and psychological safety. 

Leadership Behaviour, Performance and Influence: examines how leadership behaviours affect motivation, decision-making, coordination and performance. You’ll explore how leaders adapt their approach, build commitment and communicate effectively under pressure. 

Leadership for Psychosocial Safety: explores how leadership shapes trust, voice, wellbeing and people’s willingness to speak up. You’ll examine psychological and psychosocial safety, role clarity, escalation, listening and Just Culture. 

This course is ideal for current and emerging leaders, managers, supervisors and professionals seeking to build strong foundations in leadership, communication and team effectiveness. 

It will be particularly valuable for participants seeking to communicate more effectively, strengthen team performance and create conditions that support trust, wellbeing and constructive participation.

Participants who complete this micro-credential will earn a certificate of completion. Participants who package this course together with Leadership Under Pressure: Power, Crisis and Digital Risk (study both courses) will be eligible to receive a digital badge to recognise their achievement, demonstrating to employers and peers the skills and knowledge acquired. Participants who complete both this course and Leadership Under Pressure: Power, Crisis and Digital Risk will also earn 10 credit points (CP) that contribute toward the Master of Aviation Management at Griffith University.  

This 6-week online course is structured for flexible, self-paced learning and is hosted on Griffith University’s Learning Management System.  

The course includes: 

• Rich learning content featuring videos, case studies, reflections and practical activities. 
• Three sequential learning modules, with approximately one module completed every two weeks. 
• Assessments that include quizzes, workplace analysis and scenario-based tasks to reinforce practical understanding and direct application of course material. 
• Optional interactive webinars that provide opportunities to engage with facilitators, ask questions, discuss practical examples and connect with other participants. 

The course has been designed by academic experts across our School of Aviation and School of Humanities, Languages and Social Science bring together an interdisciplinary approach to the course content. You will also hear from leaders across Qantas throughout the modules.