QTC Education - Developing and Evaluating Business Cases - May 2027
May 5, 2027 - May 19, 2027
Full course description
About this course
Developing and evaluating business cases
This two-day workshop is designed to equip public sector professionals with the foundational knowledge and practical skills to develop and assess robust, evidence-based business cases that support sound decision-making and deliver public value.
Participants will gain an understanding of the business case process - from identifying the problem or opportunity to articulating options, assessing impacts, and presenting a compelling case for investment. The course introduces both financial and non-financial evaluation methods, helping participants effectively balance cost, risk, and benefit in a public sector context.
The workshop also highlights the importance of aligning business cases with governance and accountability frameworks to ensure proposals are not only persuasive but also compliant and transparent. Participants will also examine the role of business cases in securing stakeholder support and guiding long-term service planning.
Through a blend of interactive discussions, real-world examples, and hands-on exercises, participants will be equipped with the skills and knowledge to contribute to high-quality business cases that drive strategic outcomes and deliver lasting impact for their organisations and communities.
*The full cost of this course is $1,650 (inc. GST). QTC will be subsidising 50% of your registration fee. QTC subsidy has already been applied to the course fees, and the total amount you are paying is the remaining contribution.
Course Snapshot
Learning Outcomes:
- Learn how to apply robust business case principles when developing or evaluating business cases.
- Understand and apply Queensland public sector decision frameworks and identify key business case elements.
- Understand the importance of establishing the need and learn how to quantify it.
- Learn the framework to support you in performing your own options analysis, empowering you to select the preferred opportunity.
- Learn how to critically evaluate commonly used business case tools and techniques.
Please find below the topics that will be covered.
- Significance and background of business cases
- How business cases fit within the various public sector governance frameworks
- Developing compelling business cases
- Options analysis
- Risk and stakeholder analysis
- Forecasting
- Financial and non-financial cost-benefit analysis
- Choosing the right funding sources
- Ranking options and making recommendations
This course is designed for professionals seeking to build foundational skills in developing and evaluating evidence-based business cases. The course is aimed at participants new to those roles or those who wish to refresh and extend their knowledge on business cases.
NOTE: This course is for Queensland public sector employees only.
Participants will receive a digital badge upon successful completion of the course, which can be shared across various online platforms so you can showcase your demonstrated skills and achievements.
Please note, to be eligible for a digital badge you must attend all sessions and complete all associated learning content/activities.
This course is delivered in a hybrid format that provides multiple touchpoints and reflective activities to apply the learnings in your work context.
| Day | Session/Delivery |
| Day 1 |
In-person (Brisbane): Wednesday 5 May 2027 8:45 am arrival for 9:00 am start - 4:30 pm AEST Christie Spaces 320 Adelaide Street, Brisbane City QLD 4000 |
| Day 2 |
In-person (Brisbane): Wednesday 19 May 2027 8:45 am arrival for 9:00 am start - 4:30 pm AEST Christie Spaces 320 Adelaide Street, Brisbane City QLD 4000 |
Commitment to all sessions within this course is essential for an optimised learning experience.
If you have any questions or general enquiries, please contact us at qtceducation@griffith.edu.au
Dr John Sing
Dr John Sing, a Company Director and Adjunct Associate Professor, combines extensive experience in industry and academia with expertise in accounting, auditing, education, and business management, bringing practical relevance to his work. Before founding his consulting and professional development company, he served over six years as Chief Financial Officer in the Queensland Public Sector, leading financial and economic reforms, including transitioning to accrual accounting and commercialising water and wastewater units. Currently, John designs and delivers specialised governance, finance, project management, and risk management programs for organisations worldwide, while continuing to teach postgraduate courses in finance and project management.